Model: SANDA SD01
Dial Diameter: 37mm/1.46 inches
Strap Width: 15mm/0.59 inches
Thickness: 6mm/0.24 inches
Product Weight: About 20g
Compatibility: IOS8.0 and above & Android 4.4 and above
Battery: USB charging
Features: Calorie,Pedometer,Distance,Remote Camera,Water Resistant,Sleep Monitor,Alarm,Call ID, Message Reminder,Long Standby
1. Why do not connect on the watch?
①Please search and download the "FlagFit" APP in the app store first, or scan the two-dimensional code on the back of the watch box to download "FlagFit".
② Please confirm that the bracelet has been switched on.
③Please confirm the bracelet in the vicinity, and there is power.
④First look at the bracelet device is connected. In the phone Bluetooth settings, you will see all the Bluetooth-enabled devices.
⑤If you see the bracelet is not connected, try to restart the phone's Bluetooth.
⑥If you restart the Bluetooth or the connection is not on the phone Bluetooth settings, click! into the secondary interface, ignore the device; then enter the App, click on the connection device to try again.
2. Why does watch have no electricity after 3 days?
Dear friends, please charge your watch with a notebook or computer host, try not to use a high-power charger, this will damage the battery life. At the same time, please charge more than 2 hours for a single charge.
Please be sure to close the heart rate and sleep state detection when the detection is completed, avoiding heart rate and sleep state detection LED long time to open, accelerating the power consumption.
3. How to monitor sleep?
When the user wearing band enters the sleep state at night, the band will automatically switch to the monitoring sleep mode. More detailed about sleeping can be viewed through the APP.
4. How to Synchronous Data?
①Just connecting the band, APK will automatically sync band's time, personal information, step, sleep data, screen time, sedentary reminder, alarm clock, time system (whether 24 hours), etc.
②Syncs data by pull-down under Exercise, Sleep and Heart Rate interfaces.
Warm reminder: Seven days offline-data is saved. The more the data is ,the longer it takes to sync maximum nearly 2 minutes. "Sync finished" will be shown after syncing done.
5.Why can't some phones scan the device?
Some mobile phones cannot scan device because of the system itself, such as Android6.0 system easily appearing this kind of problem. Current solution: Open the phone GPS first, and then re-scan the device.
6.Why does "Shake to take a picture" not use?
Please allow the app accessing to the camera before you use the camera.
If you have other functions that can not be understood or operated, please contact our customer service voluntarily. We will answer them one by one. Or you can open the last column "Help" of the "FlagFit" APP, and have more watches guide and function introduction.
-We accept payment via AliPay ONLY.
-All major credit cards are accepted through secure payment processor ESCROW
-Please notice that e-check normally general takes 5 business days to clear.
-If you have bought multiple items, please use the shopping cart and check out once for all instead of paying for them individually.
-Please list your special requests (color, packages, etc.) in the NOTES SECTION when check out.
-Most order will be shipped within 72 hours upon payment received.
-Items are shipped by airmail, 15-30 Working days to most countries and Russia usually take about 15~45 days, Brazil usually take about 25~90 days. Pls allow a little delay.
-We will offer 5% discount for more than 5PCS watches.
-You can also go to our shop to find the coupons.
-If you need large quantities, please contact us and we will offer you a good price.
-We will try our best to provide you with good service.
-If you are satisfied with the items and our service, Please take one minute to leave us a positive feedback with 5 stars.
-If you have any questions about our goods or the service, please tell us, we would provide you a satisfied solution.
-All items are brand new and passed the quality check.
-If you do not like the product or item damaged when received, or if you do not get the order, please feel free to contact us, we will make a resend or refund.
-If you find SNAD (Significantly not as described), you can choose return the goods and we will pay the return shipping. Or you can choose a refund, we will solve the problem. We will respond Emails within 8 hours, within 12 hours on Weekend.
-If goods broken because of the quality, we will resend you a new watch for free.
-If the watch out of battery within 2 years, we will send you a new battery for free.